So standards are not just documented, but actually executed.

Team-Tasks connects work instructions with clearly assigned tasks and individual steps. Depending on the settings, a task can only be completed once the relevant steps have been processed according to the defined rules and the required evidence has been attached. Comments and history remain on the task.

Yes. The Free plan is permanently free and usable without payment details. The limits on projects, tasks and members are shown in the app.

In the Premium plan a fixed price per user and month applies. In the Business plan pricing is tiered by participant count (up to 100). Beyond that we create a custom Enterprise quote. Current prices are shown in the pricing block above or in the app under “Plans”.

Yes. On site, in cellars or without reception you can keep working. The app keeps opened projects on the device. Changes, photos and comments are cached there and transferred automatically as soon as you're back online. If several people changed the same task offline, the app detects the conflict and shows it for resolution. Until synchronisation, changes exist only on the device – so briefly open the app once you're back online so everything is transferred. Videos are only possible to a limited extent offline; use the device's camera app instead.

The primary database is in Frankfurt. Further processing locations and possible third-country access are listed in our sub-processor list on the legal page.

Yes. The data processing agreement is digitally signable – available on our legal page or directly in the app, without paper.

Yes. Projects can be exported completely as a ZIP – including all tasks, media and metadata, structured as JSON and CSV. So you're not tied to us.

Cancel online at any time, no phone call or form. With monthly billing the contract ends at the end of the current monthly billing period. With annual billing, the initial contract period is 12 months; cancellation and renewal depend on your contract status. Consumers can continue monthly at the monthly price after the initial period. For Business, one month's notice applies before annual renewal. Details before booking and in our terms.

The Business plan includes company management, roles and permissions, API access, audit log, backup & restore and compliance registers. Priority support is included from Premium. The Enterprise plan adds individual onboarding and SLA.

From Business, you can add the automatic backup service including storage volume. You choose whether backups run daily or weekly; they run at night. Each backup is a restore point – a complete data state you can return to. You freely set the retention period, with a minimum of 30 days. Backups are stored separately from the production system on external object storage in Germany (Hetzner, Falkenstein). Every backup is locked via Object Lock for 30 days – during this time it cannot be modified or deleted by ransomware or with stolen credentials. Only in special cases can a strictly limited group of the operator's staff delete a backup early.

Yes. One person can work in several companies and switch between them – the data stays strictly separated (tenant separation). For organisations with multiple locations, branches or franchise partners, the Enterprise plan offers branch management: multiple branches under one tenant, a cross-branch view and branch-specific roles.