Idea management: collect employee ideas and implement improvements
Employees are often the first to see what could work better. But a suggestion made in passing or in a chat is quickly lost, and the person who made it never learns what happened to it. With Team-Tasks, every idea becomes a traceable process: capture, review, decide, implement. The focus is not on collecting but on feedback: my suggestion is heard, decided and followed up.
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Why good ideas get lost in daily work
- Suggestions are made verbally or in a group chat and then forgotten.
- Nobody is clearly responsible for reviewing a suggestion.
- Whoever made a suggestion never learns whether and why it was accepted or rejected.
- Accepted ideas have no owner and no due date.
How it works in Team-Tasks
- 1
Capture the suggestion
Employees create a task in a dedicated ideas project: observation, suggestion and, if needed, a photo or link. Project settings decide whether all suggestions are visible or only one's own.
- 2
Review the suggestion
A responsible person reviews the suggestion and clarifies questions by comment directly on the record.
- 3
Document the decision
Custom status values such as “Under review”, “Accepted”, “Rejected” or “Implemented” show the state. The reason is added as a comment; the submitter is notified.
- 4
Plan the implementation
Accepted ideas get owners, steps and a due date – or are moved to the relevant work project.
- 5
Follow the result
Implementation, photos and history stay visible to those involved. If a process changes as a result, update the related instruction.
- 6
Schedule a fixed review
A recurring task such as “Review new suggestions” ensures no idea is left lying around. This fixed slot matters more than any extra feature.
Practical example
At Actionpark Hirschhagen, improvement suggestions come straight from operations. Three examples: staff noticed that a step in a Team-Tasks instruction was missing or incorrect – the note was reviewed and the instruction updated for everyone. In the high ropes course, missing signage was spotted; after the decision it was implemented as a task with an owner. The restroom containers lacked an unobtrusive storage spot for toilet paper: the suggestion came with a photo of the intended spot and a link to a suitable product, was accepted and implemented.
From practice
At Actionpark Hirschhagen, improvement suggestions are submitted with a photo, reviewed and implemented – such as missing signage in the high ropes course or a storage spot for toilet paper in the restroom containers.
Read the Actionpark Hirschhagen case studyRelevant features
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